About HamamPass

Your hamam evening in Istanbul, taken care of from hotel door to tea.

HamamPass is an Istanbul hamam concierge. We choose the right hamam for your party, pick you up at your Old City hotel, and stay with you on WhatsApp until you are back. One fixed price, paid at the hamam.

Our mission

A first hamam should feel easy.

We exist to make a private Turkish bath in Istanbul simple, transparent and worry-free, for every visitor and every kind of party.

Most travelers arrive with the same questions: which hamam, how much, how do we get there, and will it really be private? We answer all of them before you leave your hotel. You tell us who is coming and when; we handle the hamam, the timing and the ride, and we put every detail in writing.

Care

We plan your visit around your party and stay in touch from the first message until you are back at your hotel.

Clarity

Fixed prices, shown before you book. Anything extra is quoted first and added only with your yes.

Discretion

Your ritual is private, and your contact details stay with us, never with the hamam.

How it works

Four steps, one concierge.

  1. A couple meets their driver beside a black van for the free hotel pickup

    Plan

    Choose the day and your hotel online, or message us on WhatsApp. Online reservations for two are usually confirmed straight away; anything that needs checking, we confirm on WhatsApp within minutes.

  2. A couple looks over the Istanbul Old City skyline at dusk, the van waiting to drive them back

    Pickup

    Your car arrives 15 minutes before your start time. The driver’s name, vehicle and plate are sent to you beforehand, so you know exactly who to look for.

  3. A female therapist pours warm water over a guest on the heated marble stone during a private hamam ritual

    Your private ritual

    Only your party is in the room. Warm marble, kese scrub, foam, and the massage your ritual includes, at an unhurried pace.

  4. Turkish tea, lokum and a copper teapot served on a tray after the hamam

    Tea, then home

    Rest in the lounge with tea and Turkish delight. Then we drive you back to your hotel, or on to dinner if the night is not over.

Services and prices

Three private rituals, one clear price.

Prices are for two guests and include free hotel pickup and drop-off in the Old City. No prepayment: you pay at the hamam, by card or cash.

60 minutes · for two

Traditional Hammam

€98for two

  • Private hamam for two
  • Sauna
  • Traditional kese scrub
  • Foam massage
  • Turkish tea and Turkish delight
Plan this ritual

90 minutes · for two

Palace Ritual

€150for two

  • Everything in the Traditional Hammam
  • 30-minute relaxing oil massage
  • Face mask
  • Fruit platter
  • Ottoman sherbet and Turkish delight
Plan this ritual

120 minutes · for two

Halvet Private Chamber

€198for two

  • Private hamam for two and sauna
  • Premium salt peeling and foam massage
  • 45-minute deep tissue massage
  • Face mask and premium fruit platter
  • Turkish coffee and premium Turkish delight
Plan this ritual

Families and groups

Children from 6 years are welcome with their parents. For groups we book the right hamams for the same hour, with one host who stays with you from pickup to drop-off. Planned with our concierge on WhatsApp.

Celebrations

Honeymoon, birthday, anniversary or proposal: we can prepare candles, rose petals and a quiet surprise. Options and prices are confirmed with you first.

The rest of your evening

Dinner with a Hagia Sophia view, the Bosphorus at sunset, or an airport transfer. Ask your concierge; every extra is quoted before you agree to it.

Our standards

What we guarantee, every visit.

  • The price you see is the price you payFixed prices for two, shown before you book. Nothing is added without your yes.
  • No prepayment, no card onlineNo deposit and no card details. You pay at the hamam, by card or cash.
  • Private for your partyThe hamam is reserved for your party alone during your time. Couples stay together.
  • Female therapists on requestTell us when you plan, and we arrange it with the hamam before you arrive.
  • Door-to-door in the Old CityFree pickup and drop-off for Old City hotels, with the driver’s details sent in advance.
  • Confirmed in writingYour time, ritual and the hamam’s address come by email and WhatsApp before you go.
  • One concierge, start to finishThe same team plans your visit, answers on WhatsApp and follows up afterwards.
  • We make it rightIf anything falls short of what we promised, tell us on WhatsApp, during your visit or after, and we resolve it with you directly.

Partner hamams

Hamams we choose, standards we hold.

We work only with hamams in Istanbul’s Old City that we have chosen ourselves, close to Hagia Sophia. We match each party to the right one for the day, the time and the number of guests, and the exact address is sent with your confirmation.

Every partner hamam works to the same standards with our guests:

  • Your party has the hamam room to itself for the time we confirmed.
  • Peştemal wraps, towels, slippers, shampoo and soap are provided, with lockers and hair dryers.
  • A female therapist is arranged whenever you ask for one.
  • You pay the price we confirmed with you, with nothing added at the desk.
  • Your comfort comes first: tell the therapist if the heat or the pressure is too much, and they adjust straight away.
  • Health concerns are taken seriously. Please tell us before your visit about pregnancy, heart conditions, high blood pressure or other health concerns.

Our privacy promise

Your phone number and email stay with us. The hamam that hosts you receives only what it needs to welcome you: your first name, the number of guests, the ritual, the day and time and, if you asked for one, the pickup details. We never ask for card details, we do not send marketing, and we do not sell your details. Read our privacy notice.

Who we are

The company behind HamamPass.

HamamPass is a brand of Empire Concierge LLC, which operates this service and is responsible for your reservation. Reservations are held by our booking office, Couple Hamam Istanbul, also run by Empire Concierge, so your confirmation email comes from book@couplehamam.com.

Our concierge team plans every visit and stays reachable on WhatsApp, our partner hamams in the Old City host the rituals, and a driver brings you there and back. There is no HamamPass office to visit: we come to you, and we meet our guests at their hotel.

Operated by: Empire Concierge LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA (company address, not open to visitors)

Legal: Terms of reservation · Privacy notice

Contact

Talk to our concierge.

Business
HamamPass, Istanbul hamam concierge
Service area
Hotels in Istanbul’s Old City: Sultanahmet, Eminönü, Beyazıt and surrounding areas. Elsewhere in Istanbul, ask first.
Hours
Every day, 10:00–23:00 (Istanbul time)
WhatsApp
+1 646 793 9669
Email
book@couplehamam.com
Website
hamampass.com

Ready when you are.

Tell us the day, who is coming and where you are staying. We take care of the rest.